5858 Chaco Loop
Rio Rancho, NM
Dig-Smart, LLC provides client and web-based one call ticket management software solutions throughout the United States, Canada and Australia for utilities or contract locators who must comply with 811 or call before you dig regulations.
Dig-Smart Enterprise v5.3 is now available and fully compatible with the latest ArcGIS 10.1 release. Dig-Smart, LLC currently supports ArcGIS 9.2, 9.3 and 9.3.1 at the Dig-Smart Enterprise 4x versions.
Dig-Smart’s newest product, a web based ticket management system driven by ArcGIS Server has been finalized and is now shipping. Dig-Smart 360 uses ArcGIS Server along with MS Silverlight to provide a web experience for users looking to move ticket management completely to the internet. Relying on WIFI and 4G cell connections, users have the opportunity to perform ticket analysis anywhere they go and complete locates in the field.
Dig-Smart 360 is available for purchase under the Standard or Advanced licensing terms. The Standard version requires full internet access to run the application, including field access. The Advanced version is supported by ArcGIS Server Mobile and can work in a disconnected state.
Dig-Smart 360 is also offered as a hosted solution. Under the SaaS model the solution is hosted in the cloud with the option of using your own ArcGIS Server license. The pricing model for the SaaS solution is determined by ticket volume.
Industries Served: Electric & Gas, Highways & Roads, Petroleum, Pipeline, Public Works, Telco, Water, Wastewater & Stormwater
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||10.0, 10.1, 9.3
||Electric & Gas, Petroleum, Pipeline, Public Works, Telco, Water, Wastewater & Stormwater
First released in 2003, Dig-Smart Enterprise is decision support software designed to manage the one call ticket management and underground excavation process for any utility company. Working within the highly regulated industry known worldwide as Call/Dial Before Your Dig (and 811 in the United States), Dig-Smart Enterprise leverages the utility’s own GIS to map the location of each underground excavation request. Using server-side software, Dig-Smart Enterprise can connect to any US, Canadian or Australian based one call center and receive tickets into an Oracle or SQL Server database. Once saved as a record-of-file, Dig-Smart leverages the spatial data warehouse via ArcGIS Desktop and integrates the stored ticket database to create a seamless analytical environment for ticket review. During the decision process, end users are provided with an ArcMap tool called Dig-Smart Analyzer to make heads-up decisions based on the overlay of data in relationship to the ticket description provided by the call center. Asset management integration, mobile field integration and mobile email are all supported methods of assigning tickets to mobile locators.